Capability Building in an ESO

This white paper encompasses salient options of Capability building for Engineering Services Outsourcing (ESO) organizations. NASSCOM and Booz Global ER&D Report’s block diagram depiction from the past to future trend of ESOs have been considered at a top level for maintaining the flow of this content. This paper brings out how the engineering resources capability requirement has been transforming from just digitising engineering drawings and management of engineering change order to innovation and product development. The “Service offerings” section indicates how Quest Global has positioned itself in the market with its service portfolio offerings while taking care of immediate and short term requirements along with the sight of future long term needs.

The objective was to set a direction for capability building for the future leadership in the market. With the direction being set, different mechanisms for capability building have been discussed in detail. Details of how Quest GlobalGlobal has leveraged these mechanisms have been explained below. Finally, the future trends of engineering capability requirements towards innovation / product development and collaboration necessities have been discussed to create awareness of potential high performance that contributes value to business.