Customer Challenge
Assuring Delivery across the regional Supply Chain
Scope
- Regional teams across 3 sites in North America – boots on ground at suppliers
- Focus on triage as well as fixing systemic issues at ailing suppliers.
- Competent resources to improve supplier performance with respect Quality and Delivery.
- Activities cover supplier delivery management as well
Benefits
- Real time communication to improve MRP performance
- Quest Global developed productivity tools single click master parts tracker
- Delivered components going into Compliance / Certification engine on time
- Recognition from Supply Chain Leadership for development of best practices
Features
- Real time communication
- Development of productivity tool
Results
Significantly reduced part burn down