Innovation in engineering services outsourcing the need, challenges and way forward

This paper gives an overview of the need for innovation in Engineering Service Outsourcing (ESO) companies, the challenges faced and the way forward. Starting with a background of the outsourcing landscape, the evolving needs of the market/customers are detailed. A comparison of engineering services with the IT/BPO industry helps us draw parallels between drivers of these industries.

Innovation in engineering services outsourcing the need, challenges and way forward