In this article we will go deep into one specific industry – Global Engineering Services” and use it as an example to conclude that there is no “one size fits all” solution for managing soft-skills. Soft-skills get developed and matured in the course of time and a soft-skills practitioner has to deal with “Variance”- lots and lots of it… There is no one solution to deal with this variance. The universe of global engineering services is in a state of constant flux as technology and business keeps changing adding to the demographic shift.