The two major factors driving the sweeping changes in Power industry are the IT-OT Convergence and the Digital Transformation. Focused efforts to transform business paradigms while maintaining and growing market share is key. Enterprises that aim to achieve this agenda and curtail costs require innovative thinking and strategies. Success of developing a new product, whether it is hardware or software or systems combining both, depends a lot on effectively leveraging the accumulated product and domain knowledge of the in-house team and also adaption of newer technologies / trends. These two objectives can be effectively met by migrating the in-house product team to new technologies/trends. However, getting the in-house team freed for this purpose is always an uphill challenge.

As a company with deep expertise and rich experience in engineering services, Quest Global has worked with world leaders in the power industry to devise structured processes to systematically takeover sustenance activities by establishing Sustenance Centers of Excellence (SCoEs). This paper discusses how we approach and manage transition process to Sustenance CoE, to enable organizations to free in-house resources for transforming and differentiating the business.