Quest Global offers specialized non-conformance management for aerospace and defense, leveraging 10 million hours of experience to enhance production efficiency and ensure compliance. By deploying integrated teams of design engineering, manufacturing engineering, and quality professionals, we provide expertise across the NC cycle, addressing bottlenecks both upstream and downstream to enhance efficiency across the entire flowline for global aircraft, system and engine manufacturers
Challenges we solve
Quest Global's approach addresses key challenges in non-conformance management. We tackle issues such as multiple handoffs in the NC process, limited engineers’ bandwidth, and long lead engineering activities. Our solutions streamline manual interventions that slow down operations and simplify cumbersome history searches that impede quick resolution.
We break down siloed systems that hinder communication and reduce backlogs that affect productivity. Our approach improves Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA) processes, enhances visibility across the NC lifecycle, and structures data input to reduce inconsistencies.
Through process streamlining, key function automation, and end-to-end ownership integration, we overcome these obstacles, resulting in improved quality, reduced turnaround time (TAT), and optimized costs.
Focus areas
Our approach encompasses the entire NC lifecycle, from standardization and control input to driving zero defects. We implement automated disposition with human-in-the-loop governance, enhanced disposition techniques, and proactive analytics. Our tech-enabled engineering reviews leverage innovative technologies such as Generative AI, AI/ML, Robotic Process Automation (RPA), and knowledge-based engineering tools to enhance disposition and drive continuous improvement.
We focus on comprehensive manufacturing improvements and tech pack revisions. Our team conducts thorough Process Failure Mode and Effects Analysis (PFMEA) and implements targeted engineering improvements. We excel in Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA) implementation. Our approach includes Design Failure Mode and Effects Analysis (DFMEA) and rigorous process certification to ensure optimal outcomes.
Our operating model offers end-to-end ownership with signatories and secured Centers of Excellence (CoEs). We deploy rapid response teams for backlog reduction and implement extreme automation with human-in-the-loop governance. Our focus on innovation and process improvements drives continuous enhancement of our services. We provide dedicated teams that adjust to fluctuating demands, offering cost improvements through globalization while maintaining high-quality standards across all product phases.
Talk to our leaders
Venkata Sai Kolisetti
Vertical Solution Partner, Aerospace & Defense
As a Vertical Solutions Partner, Sai leads strategic initiatives emphasizing client engagement, strategic planning, solution development, and market analysis. Known for building strong client relationships and delivering innovative, industry-specific solutions, Sai has extensive experience in successfully implementing digital transformation strategies for manufacturing and addressing aftermarket non-conformances.
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Mark Wood
Engineering Consultant, Quest Global
As an Engineering Consultant with Quest Global for the past six and half years. He is a Rolls Royce veteran, where he started as an apprentice in 1992. In 2001, he moved from the UK to Seattle, to take up a role as a Design Engineer with Boeing for six months. On his return to the UK, he was promoted to the role of Chief of Producibility – Structures & Transmissions, with Rolls-Royce. Having clocked up a combined experience of over twenty-three years with Rolls-Royce, it has given Mark a strong background in high quality standards, continuous improvement and lean manufacturing. He brings these best practices to his role at Quest Global.
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Vijay Anand R. K
General Manager, Quest Global
Vijay Anand Radha Krishnan is the General Manager and Head of the Advanced Manufacturing Engineering Center of Excellence (CoE) at Quest Global. With over thirty years of experience in manufacturing engineering, he drives Quest Global’s end-to-end production integrity, digital manufacturing, and Non-Conformance Management (NCM) services. Vijay has been instrumental in building robust quality engineering ecosystems, including setting up a Digital Manufacturing Lab in partnership with Siemens. Under his leadership, this lab leverages advanced simulation and digital twins to predict, analyze, and mitigate manufacturing deviations before they reach the shop floor—fundamentally optimizing the NCM lifecycle through proactive root cause analysis (RCA) and disposition strategies.
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At Quest Global, we believe that a fulfilling career is more than just work; it's about embracing a vibrant work environment that nurtures your growth.
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