Challenge
Developing these Value-added Services (VAS) requires a complete understanding of end-customer needs alongside traditional engineering expertise. Our client, a US-based telecom provider needed to develop VAS services that can be accessed and managed from their customers’ devices. In particular, features like subscriber device management, backup assistant, and next-gen messaging services would also need to be part of the solution.
Solution
Thanks to Quest Global’s VAS offering, our telecoms client can:
Provide a backup-assistant feature for their customers which automatically saves data, files, and information to the cloud
Run SDM Application to centralize user data, and enhance security for their users
Deliver next-gen messaging services, including functionality like group-chat messaging, read receipts, and more
Offer email management capability equipped with OTA wireless technology updates and sync-and-connect features
Supply media management functionality enabling storage and integration alongside UI proprietary development options
Results – At A Glance
One enterprise solution custom-built to meet all customer needs
The solution enables easy-to-use email functionality on mobile devices
Enterprise customers can now sync their phone contacts with the cloud, enhancing portability
Advanced casting media manager allows users to share media with ease
Social media posting and management are now easy to handle while customers are on the move
Network traffic optimized to target levels