Challenge

Our client, a global telecom giant needed to create business services applications for their app store in Spain, which customers could download as required. They wanted to offer enterprise clients the capability to subscribe, remotely manage, and get billing information with a Single Sign On (SSO) from their mobile devices. A single service management dashboard for all platforms would also offer increased functionality and ease of use.

Solution

Thanks to Quest Global’s Solution, our client could:

Thumbnail Image

Offer their customers a comprehensive suite of multiple apps for the carrier-based app store

Provide enterprise users with account activation and subscription management capabilities

Deliver customized service management functionality

Integrate billing into the management console

Introduce Single Sign On (SSO) for business users

Supply a single dashboard for service management for all functionality following a successful SSO

Results – at a glance

Successfully built multiple apps for business services such as mobile CRM, SFA, FFA, and more

Deployed one platform for all the business apps equipped with mobile collaboration tools

Helped the customer achieve collaboration across teams and facilitated project management

Significantly reduced IT costs thanks to a highly efficient development process

Enhanced brand perception in the market

Delivered Single Sign-On capability to enhance functionality for enterprise customers