Challenge

A major UK naval programme was facing delivery pressure due to a growing backlog of engineering issues. This was impacting platform availability and planned maintenance activities, creating risk across delivery schedules.

Solution

Quest Global deployed an integrated engineering team to support non-conformance management, engineering change and design activities.

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Embedded engineering support working alongside customer delivery and in-service teams

Structured prioritisation of engineering issues to improve resolution flow

Support for engineering change and design updates within existing governance frameworks

Focus on improving throughput and reducing backlog across engineering workflows

Results – At A Glance

Improved flow of engineering issues through the system

improved flow

Increased platform availability

increased platform availability

Reduced risk to maintenance and upgrade schedules

reduced risk

Strengthened collaboration between design and in-service teams

Strengthened collaboration between design and in-service teams

More predictable and stable programme delivery

More predictable and stable programme delivery