Challenge
The customer faced operational inefficiencies due to decentralised PLM systems and fragmented processes. The absence of a unified digital thread led to a backlog in engineering design and task execution. Limited visibility across systems resulted in recurring non-conformances (NCs), impacting delivery speed and scalability.
Solution
Quest Global implemented an integrated digital and process transformation approach to improve visibility, control and delivery performance.
Defined and implemented bespoke SAP workflows for engineering task and non-conformance management
Replaced manual tracking with automated dashboards to improve data visibility
Established end-to-end root cause analysis processes to support preventative quality control
Delivered full-spectrum CAD modelling and technical reporting to support design assurance
Led deployment of Teamcenter PLM across key workstreams to enable a connected engineering environment
Results – At A Glance
Improved process maturity through automation and optimised resource utilisation
Established a single source of truth with real-time data visibility for improved decision-making
Accelerated design cycles and issue resolution, improving delivery timelines
Reduced rework and operational errors through structured root cause analysis
Improved quality and reduced recurrence of non-conformances
