Challenge
The leading Japanese tech giant in clinical laboratory automation approached us as their preparative centrifuge reached a technological limit for future design upgrades, requiring a re-engineered CPU board and re-factored software. The product needed revamped engineering without impacting the product definition. The legacy system lacked an OS, leaving limited options for future enhancement.
Solution
Quest Global managed the full product lifecycle for a new product that:
Captured better market share while maintaining the look and feel of the legacy UX.
Revised existing code and ported to new software platform.
Redesigned main CPU board hardware with best-in-class technology, upgrading to feature Linux system with QT based application and a control board.
Developed device driver for LCD, touch screen and all peripheral interfaces.
Reverse engineered the UX workflows to maintain product consistency.
Results – At A Glance
Improved overall product market life.
Built in product sustenance workflows, with future design upgrades readily and quickly implementable.
Saved costs on existing hardware.
Implemented simplified designs and advanced features.
