Challenge

A world leader in IVD and Clinical Lab Systems came to us with sustenance challenges for a multi-parameter automated hematology analyzer used in medium volume clinical laboratories. Supply chain challenges rendered major components and subsystems obsolete. As a 20+ years vintage design without enough technical documentation and design inputs to maintain backward compatibility, the R&D team needed support revamping their technology to liberate their innovative capacity.

Solution

Quest Global proposed a new, optimized architecture that:

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Featured new generation microcontrollers and FPGAs

Upgraded the interface from ISA to Standard Ethernet

Addressed major and minor component lifecycle issues

Reduced the number of PWA boards by around 50%

Enhanced compliance margins for better assurance

Optimized circuits and BoM

Improved system installation & serviceability

Results – At A Glance

Extended product lifespan by 5 years with PWA reduction

Freed the Cients Core

Faster TAT in product manufacturing

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Reduced downtime and maintenance costs

Reduced maintenance costs with features like FOTA and remote monitoring

Expedient solution featuring new mother board interface

Backward Compatibility

Provided infrastructure for reverse engineering

Passed Comprehensive

Circuit-level improvements for improved ESD protection and EMC/EMI results

Delivered Fully Validated Prototype

Cutting-edge technology features, including ARM® Cortex®-M4 MCU based Controller Board, Lattice FPGA, and Keil RTX platform.

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